Better Customer Service

In these uncertain times, it's more important than ever to be on top of every lead, every opportunity, and every customer interaction. What if you could track important customer requests and keep your business records up to date and in sync? Our CRM integrates with all of Kozuko’s features, allowing you provide exceptional service, without any extra effort or additional costs.

Capture and Covert More Leads

Build your own web forms to capture leads. These leads are automatically added to the CRM and you can create a automated workflow that sends an auto responder to thank customers for their inquires. You can also add you own leads to the system and send out email newsletters, reminders and even birthday wishes - automatically!

Business Software for Businesses

Kozuko allows you to view of your customer activities so you can obtain reliable data for strategic business decision making. You can quickly track eCommerce orders, blog comments, forum posts, contact forums, member zone activity and email marketing responses. We have all the information you need to know what you need to know.

Customer Management

Build stronger relationships using the built-in contact management database. Once a customer registers their email address anywhere on your site, a customer record is created for them. From there, you can give them access to secure member areas, manage their store orders and modify their email marketing subscriptions.

Improve Service Continuity and Availability

Get back to your customers fast! With automated workflow processes, you can create multi-step workflows to notify your team of new web form submissions or orders, verify steps as they are completed, and remind and escalate to management if need be. You can even receive email and text notifications!