Better Customer Service

In these uncertain times, it's more important than ever to be on top of every lead, every opportunity, and every customer interaction. What if you could track important customer requests and keep your business records up to date and in sync? Our CRM integrates with all of Kozuko’s features, allowing you provide exceptional service, without any extra effort or additional costs.

Capture and Covert More Leads

Build your own web forms to capture leads. These leads are automatically added to the CRM and you can create a automated workflow that sends an auto responder to thank customers for their enquires. You can also add you own leads to the system and send out email newsletters, reminders and even birthday wishes - automatically!

Capture Leads with Web Forms

Build as many forms as you need for your business

Save customer details directly from the form into your contact database

Create custom fields to ask those questions specific to your business

Create a personalized thank you note for the web form submission

In the contact database, we help you keep a history of each customer's submitted web forms

Bookings

Create events and manage attendance with Bookings

Keep a record of booking history in your central contact database

Improve Service Continuity and Availability

Get back to your customers fast! With automated workflow processes, you can create multi-step workflows to notify your team of new web form submissions or orders, verify steps as they are completed, and remind and escalate to management if need be. You can even receive email and text notifications!